Frequently Asked Question

How can I check my order status?

Your order will be fulfilled within 5-7 business days of the date of your order! If you have any questions about your order, please send your order number, name and date of purchase to: bgcrum@anderungdesign.com.

How long do custom orders take?

You can expect to receive your custom order within 7 business days of your order!

If I’m unhappy with my artwork, can I send it back for a full refund?

If you are not happy with your item, then you are entitled to a full refund (including the original postage cost) if it is returned within 14 days. We unfortunately do not except returns on custom work at this time! If the item you returned was damaged, we will send a new one in exchange free of charge.